New supervisors’ training aims to tackle weak investigations

The College of Policing has launched a new training programme for frontline supervisors amid growing concern over the quality and consistency of police investigations across England and Wales.

Investigations have repeatedly been highlighted as an area requiring improvement in inspections by HM Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), with concerns ranging from supervision gaps and case progression delays to poor communication with victims.

A 2025 HMICFRS report which found forces were often struggling with excessive workloads, inconsistent supervision and ineffective investigative processes. Inspectors warned that some forces were prioritising performance measures over the quality of investigations and victim care.

They added that investigators’ workloads had increased sharply in recent years, while many frontline supervisors lacked the training and experience needed to maintain consistent investigative standards.

Police leaders have also warned that rising demand and growing investigative complexity are placing increasing pressure on frontline investigators and supervisors, particularly in high-volume crime teams.

The new programme for PIP1 supervisors aims to give supervisors greater confidence in reviewing investigations, supporting investigators and ensuring enquiries are progressed proportionately and effectively.

According to the College, the training has been developed to improve decision-making and reinforce the role supervisors play in maintaining investigative standards.

The programme forms part of wider efforts across policing to improve the quality of investigations and rebuild confidence among victims and communities.

The initiative comes at a time when forces are under growing pressure not only to investigate crime more effectively, but to demonstrate consistency, timeliness and stronger victim-focused policing.