IT initiative will boost 999 responses

A new IT program will improve how Welsh 999 services operate in emergencies.
The secure multi-agency electronic information exchange initiative at Dyfed-Powys Police will reduce response times and improve data shared by police, fire and ambulance services and also enable cost-savings.

Sep 3, 2014
By Paul Jacques

A new IT program will improve how Welsh 999 services operate in emergencies.

The secure multi-agency electronic information exchange initiative at Dyfed-Powys Police will reduce response times and improve data shared by police, fire and ambulance services and also enable cost-savings.

The project is being funded by a £95,000 award from the Government’s Police Innovation Fund.

Dyfed-Powys police and crime commissioner Christopher Salmon said: “The public across Wales can expect better 999 responses thanks to this fresh use of technology. It’s right that we explore how public services can be improved through innovation.”

The Dyfed-Powys scheme will allow 999 personnel across Wales to transfer electronic data from emergency incidents across all the emergency services. It is due to launch later this year and could then be rolled out across the UK.

A similar project was trialled by South Wales Fire and Rescue Service, Gwent Police and Newport City Council in 2012 and information was successfully shared from 1,200 incidents.

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