Conference puts spotlight on mental health and wellbeing across the emergency services

The National Police Wellbeing Service is hosting the third annual Emergency Responder Mental Health and Wellbeing Symposium at the Manchester Central Convention Complex on Wednesday (November 1).

Oct 31, 2023
By Paul Jacques

The event will bring together senior leaders, practitioners and frontline staff to share best practice across the emergency services sector to support the mental health and wellbeing of its workforces.

Several significant issues are being addressed this year, including suicide prevention, post-incident and trauma support, prevention and management of psychological stress and organisational culture, specifically reducing misogyny and improving sexual safety.

The event is being held on behalf of the Emergency Responders Senior Leader’s Board, with an opening address via video message from His Royal Highness The Prince of Wales.

It is being hosted by former BBC Breakfast presenter, Dr Sian Williams, who is now a chartered psychologist working in the NHS, supporting police officers, firefighters and ambulance staff.

Andy Rhodes, service director for the National Police Wellbeing Service, said: “We are honoured to be able to host this year’s event on behalf of the Emergency Responders Senior Leader’s Board.

“These annual events are a critical date in the calendar to provide an opportunity for some of the brightest minds and most influential people within the emergency services mental health and wellbeing arena to come together to not only share best practice, but to showcase some of the impressive work that is being done to support our emergency services personnel, ensuring that mental health and wellbeing remains a priority for all services.”

In addition to subject matter expert speakers, there will be two ‘lived experience’ panels during the day. The first is made up of family members from three emergency services, who will discuss the challenges faced by the families of emergency responders.

The second panel will be focused on the very complex and sensitive issue of suicide.

Not only will the event explore these critical issues, but it will also see the launch of several high-profile brand-new areas of work to support emergency responder mental health including:

  • New resources and strategy for supporting the families of police officers and staff – a development of the Police Covenant;
  • A new digital hub for all blue light responders to support their mental health and wellbeing; and
  • The Network of Emergency Services Therapists – a national network of experienced psychotherapists who can deliver effective and bespoke mental health treatment­ tailored specifically to the needs of emergency responders.

Gavin Stephens, chair of the National Police Chiefs’ Council said: “All public service, whether charitable, vocational, voluntary or paid enriches communities and rewards those that serve.

“It takes someone special to give emergency service, and the nature of the role requires the understanding, love and support of families. Emergency service workers cannot care for others, unless they too are cared for.

“Bringing together employers, health experts researchers, and practitioners all motivated by improving mental health is important for the emergency services, our families and our communities.”

Dr Williams, who is hosting the event for the second year running, said: “Blue light workers run towards danger and help us in our hour of need, but to do that, they need to be physically and psychologically resilient.

“I know, through working with the emergency services as a psychologist, how important it is to protect and safeguard their mental wellbeing and

“I’m thrilled to be hosting this vital conference again, to listen and learn from those in the job and those supporting them to do it

Daren Mochrie, chair of the Association of Ambulance Chief Executives, said: “Ambulance staff are at the frontline of emergency and urgent patient care, often dealing with traumatic and psychologically challenging incidents.

“Events like this special symposium, which bring together blue light services whose staff are facing very similar pressures, are to be welcomed as a place where we can share new ideas, discuss best practice and really make a difference to the mental health and general wellbeing of our biggest asset, our staff.”

Mark Hardingham, chair of the National Fire Chiefs Council, added: “Fire service staff – whether that be firefighters, control room staff or other personnel–- can be exposed to the most traumatic and distressing incidents.

“These experiences, alongside many other issues that can have an impact on mental health, can have both an immediate and cumulative effect on their health and wellbeing and so it is essential that the right support is in place.

“Bringing together the emergency services family at this conference will enable us to share learning on policy, practice and interventions and help to reduce the stigma around mental health.”

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