Collaborative case management streamlined

A new case management system designed to accelerate investigations by enabling collaboration between law enforcement and private sector organisations is expected to be launched later this year.

Oct 12, 2016
By Paul Jacques

A new case management system designed to accelerate investigations by enabling collaboration between law enforcement and private sector organisations is expected to be launched later this year.

It will allow different organisations to collect, manage and share video evidence and other relevant case information to improve investigation workflows.

Genetec Clearance™, from the Canada-based open-architecture, IP security solutions specialist Genetec, allows police officers, investigators and security managers to gather digital evidence from a variety of sources (such video management systems, body-worn devices, in-car systems and mobile phone footage from bystanders and witnesses) and easily store, manage, review and share it from within a single application.

All files related to cases (video as well as audio, images, documents, etc) are centralised and can be securely shared between investigators or requested by third parties, without needing to physically ship or deliver the recordings.

With built-in video redaction (patent pending), the privacy of bystanders can be protected by allowing identifiable information to be masked before sending video to other stakeholders. All user actions initiated within the system, whether internal or external, are automatically tracked to ensure the chain of custody of the evidence is maintained at all times.

“The increased evidence that is now available from video surveillance systems, body cameras, and from witnesses can help solve crimes. However, the sheer amount of data to be managed can also become cumbersome to process and review, increasing the time spent on case preparation, rather than the investigation,” explained Erick Ceresato, product manager at Genetec.

“That’s why we have developed a case management system to help automate certain tasks that are frequently performed manually and to facilitate collaboration between law enforcement, corporate security departments, legal entities and the public.”

Genetec says organisations are looking at ways to streamline their evidence-sharing process while maintaining stringent audit capabilities. The growing volume of video recordings has become increasingly complex to manage and it is important for users to collaborate while also maintaining a clear chain of custody, it adds.

Designed as an open platform, the system can integrate with third party systems and automate the upload of video recordings to be reviewed within the system.

Integration with record management systems enables law enforcement departments to automate the creation of new cases with their existing record system, reducing the need for duplicate data entry.

Genetec Clearance is being showcased for the first time at the IACP (International Association of Chiefs of Police) conference, taking place in San Diego, California, from October 15 to 18.

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