New management system for South Wales Police

Atos Origin has installed a new information management system for South Wales Police, which for the first time allows the force to access information from multiple business areas from a single source, enabling it to respond to enquiries faster and more easily.

“The project has delivered on all our requirements, on time and to budget,” said Chief Superintendent Richard Lewis, who is responsible for the Zenith RMS change management project. “Working in partnership with Atos Origin, we have reliably transferred years of key intelligence information from a variety of legacy systems and now have access to one reliable and up-to-date intelligence source. It will undoubtedly prove itself to be invaluable in the fight against crime as well as substantially reducing the effort involved in performance management reporting.”

Using information management software from SAS, specialists in the new generation of business intelligence software, Atos Origin delivered an end-to-end solution, including a Police Corporate Data Model-based data warehouse and reporting tools. This included managing the data cleansing, back record conversion and then transfer of accurate and non-duplicated information from the old operational systems to the new integrated system, Niche RMS. During this process, some 23,000 duplicate addresses were identified. To ensure there was no disruption to service during the transition, Atos Origin made sure that all information held on the legacy systems remained available for operational and business intelligence purposes.

As part of the project, an interface between the South Wales Police “command and control” system and Niche was developed to automate the transfer of information between the two systems, removing data entry duplications. This means that the most up-to-date information on an incident is always available to police officers.

The data warehouse also supports the information sharing requirements outlined by programmes such as IMPACT, which promotes the need for sharing accurate information nationally for intelligence-led policing.

“The implementation of the new data warehouse highlights that access to accurate, up-to date and integrated information delivers significant operational benefits to police officers,” said Alan Smith, police sector business development manager at Atos Origin.