New IT system revealed for London Red Routes

The Transport for London (TfL) Road Network – known as the Red Routes – has successfully implemented a new mobile technology from AMT-SYBEX and T-Mobile that will improve enforcement regulations and road conditions across the capital.

Sep 21, 2006
By David Howell
James Thomson with City of London Police officers

The Transport for London (TfL) Road Network – known as the Red Routes – has successfully implemented a new mobile technology from AMT-SYBEX and T-Mobile that will improve enforcement regulations and road conditions across the capital.

Red Routes make up a third of all the road journeys undertaken in London. The Met is charged with patrolling the 508km of road that make up the network.

With a new contract that will run until 2010, AMT-SYBEX has provided their Field Data Collection System, which partners with T-Mobile’s GPRS infrastructure to provide real-time information to officers about the current state of the Red Route network.

With the co-operation and support of TfL’s Transport Policing and Enforcement Directorate and the Met, a phased training and roll-out programme was successfully delivered to 850 users. Ongoing managed service provides onsite repair, replacement and restocking of consumables to more than 25 bases throughout London.

Pre-loaded with TfL map data, the PDAs enable personnel on the streets to issue Penalty Charge Notices. Importantly, they also enable the delivery of real-time information back to supervisors at the TfL Control Centre via a hosted data warehouse. This can include vital management data on areas of congestion, broken down vehicles and damage to road signs and Red Route markings. Integration with TfL back office systems has also improved the previously manually-intensive notice processing method. Photographic evidence of contraventions, captured with the PDAs, can now assist in the event of a representation being made.

Ian Whitefield, mobility solutions manager at AMT-SYBEX said: “Many organisations like TfL are replacing traditional paper-based tasks with electronic information solutions that can be used on the move. Enabling personnel to deliver accurate information as incidents occur means radical improvements in efficiency can be achieved.”

“Anyone that has travelled through London appreciates how important it is to keep the Red Routes clear,” said Derek Williamson, director of business sales, T-Mobile UK. “This project will enable police personnel to conduct their job more effectively and will ensure that the TfL Control Centre has the most up-to-date information possible when trying to ensure that these routes, which are the lifeblood of London, are kept clear.”

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