MPS seeks new command and control system

The Metropolitan Police Service is seeking a nine-year procurement contract to implement a new command and control system.

May 10, 2012
By Paul Jacques
Chief Constable Jo Shiner on patrol

The Metropolitan Police Service is seeking a nine-year procurement contract to implement a new command and control system.

The deal, worth up to £200 million, will include software integration, hosting, testing, transition and technical support, with an option to extend the contract to up to 17 years.

A notice in the Office Journal of the European Union reads: “Such a solution would provide a computerised service for handling incoming calls (emergency, non-emergency and internal), dealing with incidents, supporting the operational handling of events, assigning and deploying resources and providing data interactions with mobile devices.”

The will need to be able to cope with as many as 2,600 calls per hour to a group of around 400 operators.

The procurement exercise could also extend to other associated technologies, such as voice and CCTV communications, mobile in-car devices, mobile telemetry and call routing from the public network and the internal network. However, their inclusion would depend on the suitability of the technology choices, the deployment options and the contract terms, the notice says.

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