ICO unveils plans to support responsible AI innovation
The Information Commissioner’s Office (ICO) is stepping up its supervision of artificial intelligence (AI) and biometric technologies so people can trust that even the most innovative products and services are using their personal information responsibly.
That includes conducting audits and producing guidance on the lawful, fair and proportionate use of facial recognition technology (FRT) by police forces.
Launched this morning (June 5), the regulator’s new AI and biometrics strategy aims to ensure organisations are developing and deploying new technologies lawfully, supporting them to innovate and grow while protecting the public.
John Edwards, UK Information Commissioner, said: “Our personal information powers the economy, bringing new opportunities for organisations to innovate with AI and biometric technologies. But to confidently engage with AI-powered products and services, people need to trust their personal information is in safe hands.
“It is our job as the regulator to scrutinise emerging technologies – agentic AI, for example – so we can make sure effective protections are in place, and personal information is used in ways that both drive innovation and earn people’s trust.”
New research on automated decision making and biometric technologies reveals that the public expect to understand exactly when and how AI powered systems affect them, and they are concerned about the consequences when these technologies go wrong – for example, if facial recognition technology (FRT) is used inaccurately, or a flawed automated decision impacts their job application. More than half (54 per cent) of people surveyed shared concerns that the use of FRT by police would infringe on their right to privacy.
The ICO is focusing on uses of AI and biometrics that are prevalent today and may benefit people’s everyday lives yet cause the most concern and potential for harm if misused.
The strategy was launched at the ICO’s 40th anniversary event with the AI APPG in Parliament this morning which saw Parliamentarians, including Dawn Butler MP and the Lord Clement Jones CBE, industry and civil society gather to discuss the power of privacy in responsible AI use across the economy.