Evidence open for speeding drivers
Hertfordshire Safety Camera Partnership has announced that it is providing drivers with direct access to information from safety cameras.
Hertfordshire Safety Camera Partnership has announced that it is providing drivers with direct access to information from safety cameras.
Individuals who receive a penalty notice will be able to view all the evidence relating to the penalty online and free of charge.
The Public Access service, delivered in partnership with Northgate Information Solutions, ensures authorised and secure access for drivers to view photographs of their vehicle, site maps and camera calibration certificates relating to their offence.
Public Access is part of a programme of work at Hertfordshire designed to give both drivers and employees at the Partnership better access to information. Staff are using new software designed to handle driver enquiries more efficiently, including a new single information access point and an electronic document management system.
The benefits include: Enabling those who have received a notice of intended prosecution to see the evidence relating to it online through the Public Access system. Access to information via a single point of contact. This removes the need for staff to log onto different systems to access all the relevant information and evidence relating to an offence. Less time spent on manually inputting data forms are digitally scanned and case files automatically updated, leaving more time to deal with incoming calls and queries and a complete and automatic audit trail which maintains a full register of every action taken on every document received.
Claire Hall, Partnership Communications Manager, said today:
This new online service will ensure that drivers with Internet access can exercise their right to information quickly and at any time. The selection of this system demonstrates the Partnerships commitment to honesty, openness and accountability.
Ian Blackhurst, Managing Director of Criminal Justice and Public Safety at Northgate Information Solutions, added: We are committed to placing citizens at the heart of public services, and we are delighted to be working in partnership with Hertfordshire Safety Camera Partnership to open up access to information. Safety cameras are just one part of an effective road safety strategy, and it is essential that we build trust through reassuring the public that enforcement action is both fair and transparent.
