Better document management for NIPB

The Northern Ireland Policing Board (NIPB) has installed electronic document and records management software from TOWER Software to support around 70 users at its location in Belfast.

The TRIM Context 5 system was successfully rolled out over three months and complements the NIPB IT system as it supports the requirements of the Modernising Government initiatives. These aim to enhance record management and to enable the NIPB to manage Freedom of Information (FOI) and other enquiries more effectively.

Mario Madden, Compliance Manager for the NIPB commented: “As part of a three stage procurement process TOWER Software was successful in winning the contract to provide the EDRMS (Electronic Document and Records Management System) solution. NIPB staff worked closely with suppliers to refine the requirements of the system. The process has proved to be very successful for NIPB, from matching the system with our Corporate File Plan, through to staff training in TRIM. The functionality that the TRIM application provides for this organisation has been beneficial and NIPB are very content with the overall result.”

Tony Sumpster, Managing Director for TOWER Software EMEA added: “The NIPB uses TRIM Context in its entirety – from storage to filing – in accordance with its corporate file plan. The team has effectively reduced the incidence of staff storing documents, email and other information in personal areas, and enjoys a centralised approach to handling FOI enquiries. Not having to jump in and out of different systems is saving them valuable time and frustration.”